Frequently Asked Questions
Everything you need to know about AFERIY portable power solutions.
What is the typical lifespan of an AFERIY portable power station?
Our power stations utilize premium LiFePO4 battery cells, which are rated for over 3,500 life cycles to 80% capacity, ensuring reliable energy for up to 10 years of regular use.
How long does shipping take and is it free?
We offer free standard shipping on all orders within the continental US. Orders are typically processed within 1-2 business days and delivered within 3-7 business days.
Can I use solar panels from other brands with AFERIY products?
Yes, our power stations are compatible with most third-party solar panels that use standard MC4 connectors, provided the voltage and wattage fall within the specified input range of your model.
What is your return policy for electronic goods?
We provide a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
What kind of warranty comes with my purchase?
AFERIY offers a comprehensive 5-year warranty on all portable power stations, covering any manufacturing defects or hardware malfunctions under normal use conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.